Shipping Policy

Read Below:

Just because we offer free shipping doesn’t mean it should take a long time. Most orders ship same day if placed by 5 PM EST Monday – Friday. Free shipping only applies to the US West Coast States where UPS or FedEx will deliver. We have offer Flat Rate shipping rates to the US East Coast. 

Please note, not every destination on the East Coast delivers in the same time frame. If you are located on the East Coast and place an order on Wednesday-Friday we may not ship until the following Monday. This is because we don’t want the pails to sit in a shipping warehouse of unknown temperature over the weekend. The shipping carriers usually give an estimate and we dont want it to take more than 5 days transit time to reach you. We offer expedited services as well, those we ship out within 24 hours. West Coast orders will also typically ship out within 1 business day.

Need your order faster?

Please use the expedited option or contact us. Most orders within the lower 48 states will deliver between 1-5 days after the shipment is dispatched.

Shipping Information

All domestic orders will be shipped USPS, FedEx, or UPS Ground unless otherwise specified.

Shipping to a PO Box?

Due to issues with P.O. Box shipments and notifications to customers, we are discontinuing this as an allowable method. We apologize for any inconvenience. typically a P.O. Box order unnecessarily adds an additional 1-3 days between notification and order pickup which would adversely hurt the frozen must products.  

Common Postal Holidays for 2020. We try to avoid shipping on these dates.

  • January – New Years Day
  • January – Martin Luther King Jr. Day
  • February – President’s Day
  • May – Memorial Day
  • July – Independence Day
  • September – Labor Day
  • October – Columbus Day
  • November – Veterans Day
  • November – Thanksgiving Day – We avoid shipping the week after Black Friday and Cyber Monday due to huge delays experienced. Delays + Frozen Goods = Bad Idea! 
  • December – Christmas Day – From Christmas to NYE may experience delays due to holiday travel and limited shipping options. 

Shipping Errors

Any discrepancy, including wrong items or missing items, must be reported to Grapesforwine.com within 2 days of receipt. We will not be responsible for lost or damaged shipments discovered after 2 days.